Looking for 2 B2C Contact Centres to test latest Fit-4 Role

I am looking for 2 Business to Consumer Contact Centre Managers who would consider being a trial site for our latest ‘Fit-4′ role based sales assessment offering – B2C Contact Centre (at no cost).
This role has involved considerable development of our existing assessment offering (www.salesassessment.com) due to the lower manager to staff ratio of contact [...]

The Holy Grail:Can you cut sales costs and grow revenue simultaneously?

In sales and marketing, when it comes to growing revenue and cutting costs, we usually separate our thinking. Either we do one . . . or we do the other.
But not both. Right?
But why not both?
This concept of simultaneous cost-cutting and revenue growth requires us to stretch our minds a bit and to understand the [...]